IndiGo's Patna to Pune flight faced an unexpected delay as the first officer, grappling with the sudden demise of his grandmother, decided to abort takeoff due to his emotional state. The airline effectively managed the situation by arranging a replacement crew for the affected flight, ensuring the comfort of passengers during the waiting period. Despite the delay, passengers were attended to with refreshments. The aircraft eventually departed at 4.41 pm, reflecting a delicate balance between operational efficiency and empathy within IndiGo. Read The Rest at :
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