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Kotak Mahindra Bank announces new distribution structure to enhance customer experience

By Economic Times - 4 months ago
Kotak Mahindra Bank unveiled a new Distribution structure to integrate its physical branches, digital platforms, and voice channels, enhancing customer experience and operational efficiency. Pranav Mishra, with 30 years of experience, was appointed Head of Distribution. This strategic move aims to deliver seamless, omni-channel banking across all Group products and services.

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