Decagon, a startup in San Francisco, raised $35 million in funding led by Accel with participation from Andreessen Horowitz for its AI-powered customer support solutions. They use generative AI, popularized by OpenAI's ChatGPT chatbot, to enhance customer interactions. Decagon competes with well-funded AI startups like Forethought backed by New Enterprise Associates. Accel partner Ivan Zhou highlighted Decagon's unique product offering. Read The Rest at :
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