The Delhi State Consumer Disputes Redressal Commission (SCDRC) recently upheld a ₹5 lakh penalty imposed on Airtel for harassing a customer with phone calls and disconnecting his services over unpaid dues, despite the amount having been duly paid. The case, [Bharti Airtel Limited V. Jasmeet Singh Puri (Deceased)], involved Airtel’s failure to provide adequate services […]
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