PREMIER residential developer Empire East Land Holdings Inc. brought home two accolades at the coveted Real Estate Asia Awards 2024 for enhancing the real estate experience for its customers through a holistic and sustainable approach to digitalization.

With this goal, the company has implemented tech-driven strategies. This includes the industry-first centralized online hub AskAboutYourHome.com, which streamlines client communication; the Empire East Highland City Walkthrough App, which salespeople utilize for virtual project presentations; the Contract Event Tracker, which monitors payment milestones and alerts clients' contract status; the Sales Online dynamic database, which offers updates on sales inventory and selling tools; and the Contractor Accreditation Portal, which optimizes processes with service partners and providers.

Across all departments, Empire East has adapted digitalization and automation, speeding up stakeholder service through online transactions, including an e-receipt system, online issuance of digital turnover kits and web-based turnover scheduling. Residents of its various communities are also now enjoying an integrated cashless payment system and automated online debit options.

In recognizing sustainable development as a continuous process, the company has minimized excessive mobility and promoted eco-conscious initiatives. Among these initiatives include Highland Forest, the first natural forest at its landmark development; Scouts Zone, a comprehensive knowledge-sharing initiative; and The Hub at Empire East Highland City, a pioneering leisure destination celebrating local food, music and culture.

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