RAKUTEN Viber, a global leader in private and secure messaging and calls and the leading communications app in the Philippines, has leveraged the technology of OpenAI to launch a conversation-summarizing AI feature for unread messages in group chats.

Developed to meet the needs of millions of busy users, this cutting-edge solution offers a seamless and rapid way to distill essential information from up to 100 unread messages in a chat into a concise summary.

The AI summarizer extracts the most important parts of a user's group conversations and, in an instant, concisely conveys in bullet points what has been discussed. Rapid delivery helps users stay up-to-date without having to go back through a long scroll of messages.

Activation is effortless; users entering a group chat with unread messages will receive a prompt to obtain an optional summary of the missed part of the conversation.

Importantly, these summaries are visible only to users who request them, ensuring privacy and confidentiality. The AI chat summary content does not include any identifiers beyond being externally connected to any group members.

"We're constantly seeking new and innovative ways to make our users' lives easier and simpler. That's why we're harnessing the power of generative AI to save them time and make sure they don't miss any important conversations," Rakuten Viber CEO Ofir Eyal said.

The feature is gradually rolling out to users in the Philippines, the US, Ukraine, Japan, Bulgaria, and Poland. It supports iOS and Android platforms and comprehends more than 50 languages.

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