SM Hotels and Conventions Corp. (SMHCC) properties reaped multiple awards at the 2024 Radisson Hotel Group (RHG) Southeast Asia Pacific (SEAP) General Managers Conference at Radisson Blu Hotel Cebu from March 25 to 28.
Park Inn by Radisson North EDSA was voted 2023 Hotel of the Year, beating other properties in the Philippines and Fiji. To be bestowed such an accolade meant that the hotel achieved all its key performance indicators (KPIs) and was a clear testament of the hotel's steadfast dedication to unparalleled service excellence, exceptional guest experience and continuous innovation.
Furthermore, Park Inn by Radisson North EDSA General Manager (GM) Ann Olalo was awarded Talent Developer of the Year. This category was just introduced this year in recognition of GMs, who significantly invested in their team's growth.
Radisson Blu Hotel Cebu also won the Operational Excellence Award for 2 years in a row. The award was accorded to the hotel, whose exemplary performance across the region exhibited an impressive delivery of all its KPIs. It also involved a meticulous assessment of the hotel's overall portfolio optimization, brand management, sales and revenue management, conduct of responsible business practices and overall compliance to RHG's stringent quality standards.
As one of the country's major hotel developers, SMHCC was poised to embark succeeding years of innovation, expansion and multiplication of more hotel properties, giving Filipinos and foreigners alike additional quality accommodation options that would suit every occasion and celebration.
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