Consumer forum directs LIC to pay Rs 2 lakh claim to widow of policyholder

A consumer commission in Mumbai has directed the Life Insurance Corporation of India (LIC) to pay a claim of Rs 2 lakh to the widow of a policyholder who was illiterate and unaware of the policy terms and conditions. The commission noted that guidelines from the Insurance Regulatory and Development Authority (IRDA) require all terms and conditions to be explained to the insured in a language known to them before taking their signature on the policy document.
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