New Boeing airplane chief says company faces 'pivotal moment'

Boeing has come under intense criticism since a door plug panel tore off a new Alaska Airlines 737 MAX 9 jet at 16,000 feet. In the aftermath of the incident, the FAA grounded the MAX 9 for several weeks, barred Boeing from increasing the MAX production rate and ordered it to develop a comprehensive plan to address "systemic quality-control issues" within 90 days.
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