The link I was sent to exchange the voucher for the festival tickets didn't work, and I couldn't get any help - but now Virgin says it was 'used' and won't pay me back.
Disclaimer : Mymoneytimes implements extreme caution and care in collecting data before publication. Mymoneytimes does not liable for the adequacy, accuracy or completeness of any given information. Hence we are not liable for any kind of direct or indirect loss caused by the use of such information.