Air India aims to become a premier airline by enhancing the boarding experience for passengers. One way to achieve this is by introducing a captivating boarding music playlist. While many airlines play generic elevator music, Air India can set itself apart by curating a unique playlist that creates a welcoming ambiance. They should avoid clichés like ethnic music and instead opt for a diverse selection of songs from different genres and languages. By doing so, Air India can elevate the journey and make it more enjoyable for its passengers.
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