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We are investing in automation, digitisation and generative AI: Jennifer Tippin, Group COO, NatWest Group

By Economic Times - 5 months ago
Jennifer Tippin, Group COO, NatWest Group, said, "India is our second largest location outside of the UK, housing a quarter of our global workforce and half our technology workforce. We’ve been growing our presence here as our customers’ needs have changed, requiring more digitisation, enhancing our propositions and experiences. So, we’ve grown our capability here substantially - it’s more than just operations now."

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